JOYOS SUPPORT

Need help? We're here for you!

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📧 CONTACT US

Email: [email protected]

We typically respond within 24-48 hours.

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🔧 FREQUENTLY ASKED QUESTIONS

Q: My generation failed, what should I do? A: Please check your internet connection and try again. If the issue persists, contact us with details about the error.

Q: How do I get more credits? A: Open the app → Go to Account → Tap "Buy Credits" and choose a credit pack that suits your needs.

Q: How do I delete my account? A: Open the app → Go to Account → Tap "Delete Account". This action is permanent and cannot be undone.

Q: Can I get a refund for credits? A: Credit purchases are processed through Apple's App Store. For refund requests, please contact Apple Support directly.

Q: Why does my generation look different from the template preview? A: AI results can vary based on your input photo quality, lighting, and other factors. Each generation is unique.

Q: How long does a generation take? A: Most generations complete within 30 seconds to 2 minutes, depending on the complexity.

Q: Are my photos stored on your servers? A: Uploaded photos are deleted immediately after AI processing. Generated content is stored for 7 days, then automatically deleted.

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📱 APP INFORMATION

App Name: Joyos Developer: Yildiray Gemuk Version: 1.0.0

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📋 LEGAL